Customer Comments

“Very, very many thanks - never have we had such good service - Thanks again and we will keep you in mind next time and will pass your name to a neighbour.” - Mr Bell - Ayr

“The paint arrived the next day as you said! Impressive and professional service - Well done and thanks.” - Richard Black - Nottinghamshire

“I was delighted with your service and am in the process of placing another order i paint boats for a living haven’t had the pleasure of using your product but found it easy to use. ” - Brian Wholey - Lancashire

“Your website is imho, one of the best in the business. Great products, advice and all the ancillaries needed to get a first rate result, delivered swiftly at a very fair price indeed. Tops!” - Tim Allen - East Sussex

“Thank you so much for clear and excellent advise. It is so rare to receive such excellent customer service.” - Mr Donaghy

“Ordered and delivered within 2 working days. Outstanding service and communication. My order from another company who makes for the trade still not here after a month!” - David Black - Denny, Scotland

“Thanks, paint just delivered this morning. Excellent service from you and the company. Keep up the good work!” - Robert Higgins - Edinburgh

“Excellent customer service and competitively-priced products. Their product knowledge is solid and if you have any questions about the application process etc. they are quick to respond with input/advice. Recommended” - Matthew Traver - Kent

“I would like to thank you for the excellent service from yourself and your fellow workers, keeping me up to date with progress of my order was so welcome in these trying times, I afraid not many firms go the extra mile as yourselves. Brilliant products that I can recommend to any of my friends. Thanks again. ” - Mick Southby - Bedford

“Exceptional customer service from start to end. Very knowledgeable staff who go above and beyond to ensure they're selling the correct product to the customer. Combined with good prices, SML is now my go-to company for quality paint and excellent service.” - Beam Trading

“You have gone the extra mile in managing to catch the courier. You kindly phoned me to let me know and send a message. It was a pleasure to have such service. And that's why it's so much nicer to telephone, and speak with a gentleman or lady, rather than doing things only by computer.” - Mr Lewis - Cardiff

“You should be commended for your efficiency, communication and helpfulness.” - Mr Trice, London

“These guys are exceptional when it comes to customer service. Every time I have spoken to them on the phone they have always gone the extra mile to ensure that I got the help that I needed. They are always more than happy to spend time explaining things to me. I am always left wishing that more companies would be run with the same amount of care as SML paints. Really appreciate your help guys. Many thanks.” - Georgia Stanley-Smith - Google Review

“Quite bluntly, best customer service I've ever received. Expert advice on surface prep and paint technical details and happy to work with me through a difficult problem.” - James Moulding - London

“I just want to say how impressed I have been with the quality and level of service I have received after placing a recent order with you. Great communication, delivery, documentation, and the packaging was something else, everything was absolutely spot on. ” - Dennis Allen - Cheshire

“Excellent telephone advice, very knowledgeable and helpful, products arrived in less than 24 hours, not cheap but quality! Definitely my go-to company for specialist paints.” - J Lu